Patient Food Service Worker - Per Diem

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospital is seeking a Food Service Worker to join their dedicated team. This role involves ensuring the safe assembly, distribution, and service of meals while upholding high standards of cleanliness and customer satisfaction. Ideal candidates will have a high school diploma and the ability to communicate effectively in a fast-paced environment, where they will fulfill various essential duties to support the food service operations.

Qualifications

• High School Diploma or equivalent preferred; experience can substitute for degree.
• Ability to read and communicate in English.
• Adhesion to I C.A.R.E. Standards required.

Responsibilities

• Perform safe assembly, distribution, and service of meals.
• Maintain cleanliness and sanitation of work areas per HACCP standards.
• Assist with training and support departmental initiatives.

Skills

Ability to communicate in English

Multitasking

Customer service orientation

Education

High School Diploma or Equivalent

Job description

Summary:
The Food Service Worker performs various essential duties related to the safe assembly, distribution, and service of meals for hospital patients, staff, and visitors. This role supports the hospital's food service operations by ensuring high standards of cleanliness, food safety, and customer satisfaction.
Essential Functions:
Attend departmental meetings, training sessions, and in-services as assigned.
Anticipate customer needs and address any concerns in a timely and courteous manner.
Maintain cleanliness and sanitation of work areas and equipment by HACCP standards.
Demonstrate a positive and professional attitude when interacting with patients, visitors, and team members.
Alert supervisors to any product shortages, discrepancies, or operational concerns.
Support department initiatives to improve food service efficiency and customer satisfaction.
Set up and stock food service stations; assemble and deliver patient meal trays.
Work in various food service areas, including the tray line, cafeteria, and kitchen.
Clean and sanitize equipment, stations, and floors after each meal period.
Operate dish machines, trash compactors, and perform general cleaning duties as needed.
Prepare supplemental food items for patient trays.
Participate in assigned sanitation projects to maintain a hygienic environment.
Assist with training and cross-training of new and current team members.

Education
High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience

Knowledge, Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English (exception is the pot-washer position).
- Must be able to communicate in English (exception is the pot-washer position).
- Must be able to juggle multiple tasks in a fast-paced environment.
- Work requires ability to push trucks and carts with food and supplies.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.