Patient Food Service Host Evenings

AdventHealth; Shawnee (KS); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading healthcare provider as a Patient Food Service Host, where you'll serve diverse patients by taking menu orders and delivering food. Your role is essential in ensuring patient satisfaction and adhering to dietary guidelines. You'll work closely with nursing staff and utilize technology to enhance service delivery. This position offers flexibility and the chance to grow in a supportive environment focused on holistic care.

Benefits

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• Ability to read, write, speak, and comprehend English.
• Ability to handle customer interactions in a prompt, courteous manner.

Responsibilities

• Serves patients by taking menu orders and delivering food.
• Maintains positive relationships with Nursing and provides excellent customer service.

Skills

Communication

Customer Service

Flexibility

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

iPad

Nutritional Services software

Job description

All the benefits and perks you need for you and your family:

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for willingly learns new skills and techniques. Demonstrates knowledge and competency with electronic diet office system, age specific considerations, patient diets, and allergies.

Schedule: Per Diem

Shift : Evenings, 4pm - 8pm; rotating weekends

Location: 9100 W 74TH ST, Shawnee Mission, 66204

The role you’ll contribute:

The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts.

The value you’ll bring to the team:

• Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests compliant menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient’s account.

• Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Is flexible and adjusts to changes in the work environment, job duties, and policies & procedures. Maintains a positive attitude and

• Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard, checks trays for accuracy before delivery to patient.May assist with food prep and assembly as needed.

• Builds and maintains positive relationships between Nursing and the Nutritional Services Department. Maintains a positive, friendly, and courteous demeanor. Refers to standard operating procedure to escalate appropriate concerns to a supervisor, manager, or Registered Dietitian. Communicates effectively. Speaks clearly and professionally. Uses correct grammar.

The expertise and experiences you’ll need to succeed:

Required Qualifications:

• Ability to read, write, speak, and comprehend English.

• Ability to communicate with customers, in person and over the phone, professionally and efficiently.

• Ability to handle customer interactions in a prompt, courteous, and helpful manner.

• Ability to use common software applications and hardware (e.g., iPad, ToughBook)

• May be required to obtain and maintain state specific certifications.

Preferred Qualifications:

• High school diploma or equivalent

• Servsafe certification

• Knowledge of therapeutic diets

• Ability to effectively multi-task

• Bilingual English/Spanish

• Knowledge of Nutritional Services software

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Nutritional Services

Organization: AdventHealth Shawnee Mission

Schedule: Per Diem

Shift: 1 - Day

Req ID: 25011922

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.