Patient-Focused Optometric Technician

EssilorLuxottica; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

Target Optical, part of EssilorLuxottica, is hiring an Optometric Technician in Omaha to deliver exceptional patient service and support the eye care team. You will greet guests, explain tests and paperwork, assist with contact lens orders, and help maintain a clean, welcoming store environment.

This role offers a friendly, guest‑focused setting within a nationwide eyewear leader, with opportunities to grow, competitive hourly pay, and a comprehensive benefits package.

Qualifications

• Minimum of one-year strong guest service skills (internal/external).
• High School Graduate /GED or equivalent experience.
• Strong communicator and listener to guests andassociates.
• Strong basic math skills (addition, subtraction, multiplication, division).
• Strong interpersonal skills (friendly, caring, patient).
• Sales skills.
• Knowledge of store merchandise.
• Familiarity with cash register, computers and calculators.

Responsibilities

• Greets guests without delay when they enter.
• Determines the reason for the guest's visit; in store explains how to shop at Target Optical; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
• Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Opticians, Doctor or Retail Management when necessary.
• Shows patience and courtesy to indecisive or difficult guests andpatients.
• Performs work accurately and thoroughly despite time pressure and guest volume. Identifies situations involving unsatisfied guests and acts quickly for resolution.
• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
• Handles and files all patient records in an organized and efficientmanner.
• Places contact lens orders, processes shipments and properly submits invoices forpayment.
• Accurately operates the POS system, when required, collecting proper payment following
• Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
• Informs management of potential safetyopportunities.
• Demonstrates safe workpractices.
• Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
• Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
• Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
• Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist asneeded.

Skills

Guest service

Communication

Math skills

Interpersonal skills

Sales skills

Store merchandise knowledge

Cash register/computers

Education

High School Diploma or GED

Job description

Target Optical, part of EssilorLuxottica, is hiring an Optometric Technician in Omaha to deliver exceptional patient service and support the eye care team. You will greet guests, explain tests and paperwork, assist with contact lens orders, and help maintain a clean, welcoming store environment.

This role offers a friendly, guest‑focused setting within a nationwide eyewear leader, with opportunities to grow, competitive hourly pay, and a comprehensive benefits package.