Optometric Technician - Patient Care & Exam Support

Luxottica; Champaign (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Luxottica is seeking an Optometric Technician to support the optometrist during eye examinations and ensure a seamless patient experience. You will greet patients, gather medical history, and prepare them for examinations while maintaining HIPAA-compliant records.

Responsibilities include reviewing prescriptions, assisting with tests, managing patient communications, and handling contact lens orders. A customer-service background and strong interpersonal skills are essential for success in a

Qualifications

• Strong customer service experience is required.
• Excellent communication and listening skills.
• Able to solve problems and handle multiple tasks.
• Good interpersonal skills and autonomy in a fast-paced setting.
• Knowledge of an office environment and basic math needed.

Responsibilities

• Greet patients professionally and maintain a friendly image.
• Assist optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information with attention to detail.
• Maintain HIPAA-compliant records and organize patient data.
• Manage appointment scheduling and use the CIAO system for data entry.
• Support inventory of contact lenses and maintain exam room cleanliness.

Skills

Customer service

Communication

Active listening

Problem solving

Interpersonal skills

Prioritization

Autonomy

Office environment knowledge

Math basics

Education

High School graduate

Job description

Luxottica is seeking an Optometric Technician to support the optometrist during eye examinations and ensure a seamless patient experience. You will greet patients, gather medical history, and prepare them for examinations while maintaining HIPAA-compliant records.

Responsibilities include reviewing prescriptions, assisting with tests, managing patient communications, and handling contact lens orders. A customer-service background and strong interpersonal skills are essential for success in a