Patient-Focused Optician: Vision Care & Fitting Expert

Medical Eyeglass Center, Inc.; Gainesville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Medical Eyeglass Center (MEC) in Gainesville, GA seeks an Optician to join our team and support the successful operation of the optical dispensary. You will deliver outstanding service, assist patients with eyewear selection, and work closely with clinic staff to ensure a positive patient experience.

You will process orders, maintain records, review lab work, and help manage insurance claims while providing professional fittings and adjustments in a patient-first environment.

Qualifications

• Familiarity with eyewear prescriptions and fittings.
• Strong customer service and sales skills.
• Proficiency with Excel, email, and insurance portals preferred.

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting.
• Process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review lab orders to ensure timely completion.
• Submit insurance claims and follow up on receivables.

Skills

Prescription reading

Eyewear fitting

Customer service

Insurance portals

Detail oriented

Teamwork

Education

RDO/LDO license desirable

Tools

POS systems

MS Excel

MS Outlook

Job description

Medical Eyeglass Center (MEC) in Gainesville, GA seeks an Optician to join our team and support the successful operation of the optical dispensary. You will deliver outstanding service, assist patients with eyewear selection, and work closely with clinic staff to ensure a positive patient experience.

You will process orders, maintain records, review lab work, and help manage insurance claims while providing professional fittings and adjustments in a patient-first environment.