Patient-Focused On-Site Care Coordination Case Manager

MU Health Care; Columbia Township (MO); On-site; USD 59,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement match (8% up to 100%)

Tuition assistance

Employee discounts

Job summary

MU Health Care is seeking a dynamic Case Manager to join our Care Coordination team at University Hospital in Columbia, MO. This on-site role supports admission assessment, discharge planning, and coordination with MDs, nurses and therapists to optimize resource use and patient outcomes.

The ideal candidate has 3+ years of clinical experience and holds an accredited social work license or applicable professional licensure. Comprehensive benefits and a collaborative environment are offered.

Qualifications

• Three (3) years of clinical experience with knowledge of medical terminology, diagnoses, treatment protocols and disease processes.
• A qualifying professional licensure pathway must be satisfied from the provided list (MSW/LMSW/LCSW, RN, OT, SLP CCC, PT, or RCP/RCP-T).
• Collaborates with MDs, nurses and therapists to coordinate care, resource utilization and service delivery.

Responsibilities

• Assess and screen admission to promote early transition planning and risk of readmission; implement pathways and protocols to mitigate readmission.
• Assist in development of the plan of care for delivery of services with patient, family, physician and other providers; counsel and plan discharge transitions.
• Arrange/authorize delivery of appropriate services as agreed to by patient/caregiver; coordinate care delivery for timely provision of services and outcomes.
• Facilitate and coordinate patient progression along continuum of care and discharge planning for complex needs.
• Develop individualized care protocols and guidelines by service line; ensure accurate documentation with the multidisciplinary team.
• Monitor service delivery for timeliness, adherence to plan, quality and cost; escalate issues to attending physicians and hospital leadership.
• Collaborate with other providers and payer relations; engage in community relationship-building.
• Serve as liaison among providers, payer and physician with ongoing education on documentation and utilization issues.
• Counsel patients and families; assess biopsychosocial issues and comply with mandatory safety reporting.
• Coordinate with internal and external legal entities as needed for patient interests.

Education

Master of Social Work (MSW) or LMSW/LCSW licensure

Missouri RN licensure

OT licensure (MO) or OT Compact

SLP CCC/ASHA

PT licensure or PT Compact

RCP or RCP-T licensure (MO) NBRC

Job description

MU Health Care is seeking a dynamic Case Manager to join our Care Coordination team at University Hospital in Columbia, MO. This on-site role supports admission assessment, discharge planning, and coordination with MDs, nurses and therapists to optimize resource use and patient outcomes.

The ideal candidate has 3+ years of clinical experience and holds an accredited social work license or applicable professional licensure. Comprehensive benefits and a collaborative environment are offered.