Patient-Focused Medication Refills Coordinator

St. Thomas Community Health Center; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Job summary

St. Thomas Community Health Center is seeking a Medication Coordinator to assist in implementing delivery of health care services by handling medication refill requests and electronic prescribing following clinic protocols.

The role requires 21+ years of age, a High School Diploma or GED, and knowledge of common medications; BLS is preferred. Strong confidentiality, interpersonal skills, and accurate documentation are essential.

Qualifications

• HS diploma or GED and 3+ years of human services experience, preferably in pharmacy services.
• Must be over 21 years old.
• Knowledge of over-the-counter medicines and common prescriptions; BLS preferred.

Responsibilities

• Completes medication refill requests or electronic prescribing per clinic protocol.
• Demonstrates knowledge of commonly prescribed medications.
• Completes tasks related to medication prescribing and refill requests.
• Demonstrates knowledge of financial assistance available to patients and informs patient(s).
• Submits prior authorizations, as necessary.
• Collaborates with pharmacies to ensure patient medications are prescribed and/or delivered, as appropriate.
• Demonstrates knowledge of insurance plans, specifically regarding those medications that are covered or are not covered by the plan.
• Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures.

Skills

Customer service

Pharmacy experience

Medical terminology

EHR familiarity

Telephone skills

Confidentiality

Interpersonal skills

Education

High School Diploma or GED

Job description

St. Thomas Community Health Center is seeking a Medication Coordinator to assist in implementing delivery of health care services by handling medication refill requests and electronic prescribing following clinic protocols.

The role requires 21+ years of age, a High School Diploma or GED, and knowledge of common medications; BLS is preferred. Strong confidentiality, interpersonal skills, and accurate documentation are essential.