Prescription Coordinator & Prior Authorization Specialist

DAP Health; Palm Springs (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

DAP Health Medical Clinics seeks a Prescription Coordinator to optimize clinic workflow and support clinicians with prescriptions and prior authorizations. This full-time, hourly, non-exempt role focuses on patient-centered care and accurate documentation within the EHR system.

Responsibilities include processing refills, coordinating with pharmacies, and assisting patients with questions while maintaining confidentiality and infection-control standards.

Qualifications

• Graduation from an approved Medical Assistant program.
• Proficient use of electronic medical record systems for patient encounters.
• Excellent verbal and written communication, organized and detail oriented.

Responsibilities

• Assists with medication refills and prior authorizations requested by providers.
• Documents all patient encounters in the EHR system.
• Discontinues medications with the appropriate pharmacies.
• Works with Case Management, Home Care, and Community Health staff to ensure continuity of prescriptions.
• Complete paperwork for refills, new prescriptions, and pre-authorization requests.
• Serves as patient liaison by answering questions and requests.
• Maintains unit operations by following policies and infection-control protocols.
• Conserves resources by using equipment and supplies efficiently.

Skills

EMR/EHR system

Verbal and written communication

Organizational skills

Bilingual Spanish/English preferred

Education

Medical Assistant program

BLS certification

Tools

EMR system

Job description

DAP Health Medical Clinics seeks a Prescription Coordinator to optimize clinic workflow and support clinicians with prescriptions and prior authorizations. This full-time, hourly, non-exempt role focuses on patient-centered care and accurate documentation within the EHR system.

Responsibilities include processing refills, coordinating with pharmacies, and assisting patients with questions while maintaining confidentiality and infection-control standards.