Patient-Focused Medical Office Assistant (Phlebotomy)

Heywood Medical Group; Gardner (MA); On-site; USD 29,000 - 43,000; Full time

Job summary

Heywood Medical Group in Gardner, MA seeks a Medical Office Assistant to provide clinical and clerical support. You will schedule tests, record vitals, perform phlebotomy and vaccines, and assist providers while handling phones and patient education.

The role requires CMA/RMA and BLS, high school diploma or MOA training, EMR proficiency, and flexibility to work days/evenings across multiple locations within Heywood Healthcare. Competitive wages apply.

Qualifications

• High School diploma or equivalent required or must obtain within six months of employment
• Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred
• CMA/RMA certification required. (Candidates with appropriate training or experience can obtain certification within six months)
• BLS through American Heart Association required or must obtain within six months of employment

Responsibilities

• Scheduling tests and obtaining/recording patient health information including vitals and injections
• Perform phlebotomy and vaccinate as directed
• Answer phones and schedule appointments; provide patient education
• Maintain patient flow, rooming, and assist providers during clinical procedures
• Manage medical records, billing, and insurance verifications
• Ensure infection control and compliance with safety regulations

Skills

Excellent written and verbal comms

EMR/EHR proficiency

Flexible shifts

Reliable transportation

Education

High School diploma or equivalent

MOA program accreditation

CMA/RMA certification

BLS certification

Tools

EMR software

Scheduling software

Job description

Heywood Medical Group in Gardner, MA seeks a Medical Office Assistant to provide clinical and clerical support. You will schedule tests, record vitals, perform phlebotomy and vaccines, and assist providers while handling phones and patient education.

The role requires CMA/RMA and BLS, high school diploma or MOA training, EMR proficiency, and flexibility to work days/evenings across multiple locations within Heywood Healthcare. Competitive wages apply.