Patient-Focused Medical Collections Specialist

Lower Bucks Hospital; Bristol Township (Bucks County); On-site; USD 42,000 - 64,000; Full time

Job summary

Lower Bucks Hospital in Bristol, PA seeks a Collector to join our billing team. The role focuses on follow-up on insurance balances and self-pay accounts to secure timely payments and ensure compliance with billing requirements.

You will communicate by phone and in person with patients and staff, input follow-up notes, and assist with appeals to insurance companies. Two years of billing/collections experience and a high school diploma are required.

Qualifications

• Two years' billing/collections experience in a hospital or professional setting.
• Effective written and verbal communication skills.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving abilities.

Responsibilities

• Follow up on insurance balances or self-pay accounts to secure timely payment.
• Communicate with clients and staff by phone and in person.
• Maintain productivity standards and report on status.
• Obtain updated demographic and billing information for insurance requirements.
• Input follow-up notes and assist with insurance appeals.

Skills

Billing/collections experience

Communication skills

Multi-tasking

Analytical thinking

Education

High School Diploma or GED

Job description

Lower Bucks Hospital in Bristol, PA seeks a Collector to join our billing team. The role focuses on follow-up on insurance balances and self-pay accounts to secure timely payments and ensure compliance with billing requirements.

You will communicate by phone and in person with patients and staff, input follow-up notes, and assist with appeals to insurance companies. Two years of billing/collections experience and a high school diploma are required.