Medical Collector

Lower Bucks Hospital; Bristol Township (Bucks County); On-site; USD 42,000 - 64,000; Full time

Job summary

Lower Bucks Hospital in Bristol, PA seeks a Collector to join our billing team. The role focuses on follow-up on insurance balances and self-pay accounts to secure timely payments and ensure compliance with billing requirements.

You will communicate by phone and in person with patients and staff, input follow-up notes, and assist with appeals to insurance companies. Two years of billing/collections experience and a high school diploma are required.

Qualifications

• Two years' billing/collections experience in a hospital or professional setting.
• Effective written and verbal communication skills.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving abilities.

Responsibilities

• Follow up on insurance balances or self-pay accounts to secure timely payment.
• Communicate with clients and staff by phone and in person.
• Maintain productivity standards and report on status.
• Obtain updated demographic and billing information for insurance requirements.
• Input follow-up notes and assist with insurance appeals.

Skills

Billing/collections experience

Communication skills

Multi-tasking

Analytical thinking

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Lower Bucks Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Lower Bucks Hospital is a community hospital, serving the Lower Bucks County region with medical, surgical, and emergency care. Located in historic Bristol, Pennsylvania, the Hospital is well-known for its knowledgeable medical staff, including cardiology, orthopedics, radiology, wound care, and general surgery. The hospital has more than 200 physicians on staff, as well as another 700 employees.

Responsibilities

The Collector is responsible for the follow-up performed on insurance balances or self pay accounts to ensure payment without delay is received from the insurance companies or uninsured patients or the account is converted to another financial payer. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Forwards updated information to responsible staff members for computer changes. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies.

Qualifications

• Two years' experience in billing and/or collections in a professional or hospital setting or equivalent.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• High School Graduate or GED Equivalent Required

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf