Patient-Focused Front Desk Receptionist

Ciena Healthcare; Flint (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Willowbrook Manor, operated by Ciena Healthcare, seeks a friendly Receptionist to greet visitors, answer calls, and provide clerical support to staff. The role emphasizes professionalism and confidential handling of resident information, with opportunities to contribute to a supportive team.

Requirements include a minimum high school diploma, typing 50-60 wpm, and basic computer skills. The position is based in Michigan and offers an attractive benefits package and room for growth within the

Qualifications

• Minimum high school diploma or equivalent.
• Typing proficiency 50-60 words per minute.
• Computer skills are required.
• Meets state and federal criminal background check requirements.

Responsibilities

• Answer incoming and direct incoming calls.
• Greet and direct visitors and family members.
• Maintain current patient listing to direct visitors and calls.
• Directs walk-in applicants to electronic application process.
• Organize work for receptionist shifts and duties.
• Ensure vendors and visitors sign in and out.
• Assist with confidential information and data entry as directed.
• Attend facility meetings and participate in in-service training.

Skills

Typing 50-60 wpm

Computer skills

Communication

Education

High school diploma or equivalent

Job description

Willowbrook Manor, operated by Ciena Healthcare, seeks a friendly Receptionist to greet visitors, answer calls, and provide clerical support to staff. The role emphasizes professionalism and confidential handling of resident information, with opportunities to contribute to a supportive team.

Requirements include a minimum high school diploma, typing 50-60 wpm, and basic computer skills. The position is based in Michigan and offers an attractive benefits package and room for growth within the