Patient‑Focused Dental Clinic Coordinator

Apple Tree Dental; Northern (KY); Hybrid; USD 25,000 - 31,000; Full time

Job summary

Apple Tree Dental in Hawley, MN is seeking a Clinic Care Dental Coordinator to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. You will interact with patients, families, and staff in a fast-paced dental environment.

The role emphasizes strong organizational skills, proficiency with scheduling software and MS Office, and a welcoming, accommodating approach for patients with special needs.

Qualifications

• High school diploma or GED required.
• Customer service, scheduling, and phone experience preferred.
• Dental office experience strongly preferred.
• Valid driver’s license and eligibility for company car insurance roster highly preferred.
• Ability to type at least 40+ WPM accurately.
• Dependability, punctuality, and willingness to work late hours and weekends as needed.

Responsibilities

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs, ensuring a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
• Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Skills

Customer service

Scheduling

Phone experience

Typing speed 40+ WPM

Dependability

Education

High school diploma or GED

Tools

Open Dental

Microsoft Office

Job description

Apple Tree Dental in Hawley, MN is seeking a Clinic Care Dental Coordinator to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. You will interact with patients, families, and staff in a fast-paced dental environment.

The role emphasizes strong organizational skills, proficiency with scheduling software and MS Office, and a welcoming, accommodating approach for patients with special needs.