Patient Flow Transfer Coordinator-Registered Nurse

Veterans Health Administration, Department of Veterans Affairs; Aurora (CO); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid Time Off (50 days/year)

Traditional pension with 401(k)

Federal health/vision/dental/term life

Job summary

The Nurse Patient Flow Coordinator (PFC) RN at the VA Aurora Medical Center coordinates admissions and transfers of Veterans across VA and non-VA facilities, ensuring safe, timely patient flow and effective bed management.

The role requires an active RN license, English proficiency, and graduation from an approved nursing program; you will participate in interdisciplinary rounds, educate staff, and help implement policies to deliver high‑quality, evidence‑based care.

Qualifications

• English language proficiency is required.
• Graduate of an approved nursing program with licensed RN status.
• Foreign nursing graduates require degree validation and licensure.
• State board licensure or bridge program pathway may apply.

Responsibilities

• Coordinate bed control and patient transfers.
• Participate in interdisciplinary care rounds to review goals and optimize resources.
• Communicate census and bed availability across units.
• Process admission requests from providers and clinics.
• Educate staff and external providers on VA admission/transfer processes.
• Monitor efficiency of transfers and discharges.
• Contribute to policy development to ensure safe, effective care.
• Support colleagues through knowledge sharing and training.

Skills

English proficiency

RN license

Education

RN education (ACEN/CCNE accredited)

Nursing degree (ADN/BSN)

Job description

Summary

The Nurse Patient Flow Coordinator (PFC) Registered Nurse (RN) is accountable for patient care through the coordination of admissions and transfers of Veterans to and within the Veterans Affairs Medical Center (VAMC) - along with those originating from other facilities both Veterans Affairs (VA) and non-VA.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13094455
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preferred Experience: Minimum 3 years RN experience - transfer coordinator experience preferred
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: The employee must be able to perform all activities of the position without restriction
• This position involves considerable standing - walking - stooping - bending - reaching - lifting and turning
• It requires repositioning patients and assisting with transferring patients to wheelchairs/stretchers
• Mechanical devices when available are required to be used for heavy or difficult to lift patients
• The work may involve pushing or lifting in excess of 50 pounds and going up and down flights of stairs
• The position requires visual and auditory acuity at a level to provide safe and effective nursing care
• The position requires work for periods of time with arms above shoulder level or with the neck in a fully flexed or extended position and the ability to physically control or protect him/herself from physically abusive patients
• May be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations - operative/invasive procedures
• May occasionally be exposed to patients who are combative secondary to delirium - dementia - or psychiatric disorders
• Must be mature - flexible - sensible individual capable of working effectively in stressful situations - able to shift priorities - based on patient needs.

Duties

• See the Aurora Chamber of Commerce here
• Start your career with the \\"Eastern Colorado Health Care System
• The Patient Flow Transfer Coordinator (PFC) coordinates care with multiple providers across all levels and sites of care - including assuring services interface within the VA and community programs to provide continuity of care to patients
• Duties of the position are - but not limited to: Accurately manage bed control monitor devices
• Participate in interdisciplinary care rounds and/or conferences to review treatment goals - optimize resource utilization - and recommend alternate levels of care when acute care is not required or recommended
• Effectively communicate census and bed availability on all patient care units
• Resolve bed utilization issues
• Process admission requests from providers - clinics - and other VA or community hospitals
• Educate internal and external customers on the VAMC admission/transfer process
• Monitor the efficiency of transfers and discharges
• Work with Environmental Management Services (EMS) to prioritize the need for rooms to be cleaned
• Is a resource across departments/services to provide help and training as needed to both clinical and non-clinical staff
• Participate in interdisciplinary committees/teams/task forces focused on the facilitation of patient flow and organizational performance
• Provide direction and participate in the development and implementation of policies and protocols to ensure the delivery of safe - efficient - and effective evidence-based care
• Deliver and improve holistic care through collaborative strategies with others
• Evaluate practice in an ongoing process - based on best evidence
• Provide peers with informal constructive feedback for improvement
• Foster a safe and supportive environment conducive to the professional development of healthcare professionals
• Contribute professional nursing perspective in discussions with the interdisciplinary team
• Partner with others to effect change and produce optimal outcomes
• Support colleagues through knowledge sharing to provide safe - quality nursing care
• Share educational findings - experiences - and ideas with peers
• Participate in activities and strategies to sustain evidence-based-practice
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday to Friday 0900-1730 Telework: Not available Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not authorized
• Permanent Change of Station (PCS): Not available