Referral Coordinator Registered Nurse Navigator

LeadingAge Virginia; Hampton (VA); Sur place; USD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Paid time off (PTO)

Federal health/vision/dental insurance

Retirement plan

Résumé du poste

Hampton VA Medical Center in Hampton, VA seeks credentialed Registered Nurses to deliver comprehensive care including education, triage, and coordination of services across the VA system.

Responsibilities include leading nursing processes, collaborating in interdisciplinary teams, and ensuring timely access to care for Veterans in a high-demand environment with strong emphasis on quality and safety.

Qualifications

• English language proficiency required by 38 U.S.C. 7403(f)
• Graduate of a school of professional nursing with required licensure
• State license as a registered nurse with full, active, unrestricted status
• Bridge program options for master's level preparation in nursing
• Foreign nursing education requires degree equivalency validation

Responsabilités

• Accountable for all elements of the nursing process (assessment, diagnosis, planning, implementation, evaluation)
• Coordinate comprehensive care for Veterans focusing on education and self-management
• Triages referrals and directs timely, coordinated care per VA standards
• Act as liaison between internal and external providers to ensure access to VA and community care
• Contribute to quality improvement and evidence-based practice initiatives

Connaissances

Nursing

Clinical judgment

Patient education

Team collaboration

Formation

Associate Degree in Nursing (ADN) or Nursing Diploma

Bachelor of Science in Nursing (BSN)

Master's degree in Nursing (MSN) or related field with BSN

Description du poste

Summary

The Hampton VA Medical Center is a 1-C - teaching facility serving Eastern Virginia and Northeastern North Carolina. The main campus is located in Hampton - VA with 4 community-based outpatient clinics in Chesapeake - Portsmouth - and Virginia Beach - VA; and Elizabeth City - NC. Hampton VAMC provides comprehensive health care which includes primary care - acute inpatient - acute psychiatric - chronic spinal cord injury - a 169-bed domiciliary - and long-term Community Living Center/Hospice Care Unit.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13081524
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Preferred Experience: 2+ years of Registered Nurse in Inpatient Setting
• Physical Requirements: This position requires frequent or prolonged periods of walking - standing - stooping - sitting - bending - pulling - and pushing
• The incumbent may be required to transfer patients and objects
• mechanical inpatient lifts are provided to ensure safety
• There is potential for exposure to infected patients and contaminated materials - and protective clothing must be worn in certain situations such as isolation - invasive procedures - or when providing home care
• Occasional exposure to patients experiencing delirium - dementia - or psychiatric disorders and who may become combative - should be expected
• The incumbent must demonstrate maturity - flexibility - and sound judgment - and be able to work effectively in stressful situations while adapting to shifting patient needs
• Completion of annual Employee Health requirements - including TB screening or testing - is mandatory
• Assignments in home or off-site settings may require the incumbent to drive or ride in GSA vehicles.

Duties

• Specific duties include - but are not limited to: Accountable for all elements of the nursing process (assessment - diagnosis - outcome identification - planning - implementation - evaluation) when providing and/or supervising direct patient care
• Coordinates comprehensive care for Veterans - with a focus on patient education - self-management - and customer satisfaction throughout the continuum of care
• Streamlines referral processes by receiving - triaging - and directing timely - coordinated care utilizing a national standardized triage tool in accordance with VHA standards and guidelines
• Applies clinical knowledge of internal referral care processes - review criteria - utilization management standards - and community care regulations to ensure appropriate care throughout the consult process
• Serves as a liaison between internal and external providers - effectively guiding Veterans through a full range of care options within VA and the community
• Supports timely access to care - empowering Veterans to make informed decisions and ensuring eligible Veterans are referred and scheduled appropriately
• Triages incoming referrals - reviews available care options - provides scheduling guidance - and assists Veterans and providers throughout the consult process
• Collaborates with the Office of Integrated Veteran Care to triage Requests for Services (RFS) - promoting in-house access and optimizing utilization of VA resources
• Contributes professional nursing perspective and clinical expertise to interdisciplinary teams - actively participating in quality improvement initiatives to enhance patient outcomes
• Leads integration of evidence-based practice and research - assessing and evaluating patient outcomes for continuous improvement in quality of care and resource utilization
• Utilizes delegation of authority - as appropriate - to function at the highest level of role performance
• aligns the delivery of high-quality care with key performance indicators to ensure business practice standards consistently meet patient care needs
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full Time - 7:30am- 4:00pm - Monday- Friday Telework: Ad-hoc telework approved in accordance with VHA policy
• Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized