Patient Flow Dispatcher

TouchPoint Support Services; Round Rock (TX); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Willing to train

Health and Wellness Programs

Retirement Plan

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services in Round Rock, TX, is hiring a full-time Patient Flow Coordinator. This role supports Ascension Seton Williamson and coordinates patient transportation with timely dispatch and efficient assignment of transport staff.

Requirements include a high school diploma and preferred patient flow experience; training is provided. Schedule is full-time; hours may vary. Compensation ranges from $20.00 to $21.00 per hour, with comprehensive benefits for eligible associates.

Qualifications

• Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity.
• Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.

Responsibilities

• Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.
• Resolves problems related to patient, visitor, staff or employee complaints.
• Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
• Ensures compliance with policies and procedures for departmental operations.
• Manages the Patient Transport Department in Operations Managers or Supervisors absence if required.

Skills

Planning and coordination

Analytical skills

Education

High school diploma

Job description

TouchPoint Support Services in Round Rock, TX, is hiring a full-time Patient Flow Coordinator. This role supports Ascension Seton Williamson and coordinates patient transportation with timely dispatch and efficient assignment of transport staff.

Requirements include a high school diploma and preferred patient flow experience; training is provided. Schedule is full-time; hours may vary. Compensation ranges from $20.00 to $21.00 per hour, with comprehensive benefits for eligible associates.