Hospital Patient Transport Dispatcher | Impactful Support

Compass Group USA; Austin (TX); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services, a division of Compass Group USA, is hiring for a full-time Dispatcher at Seton Medical Austin. Mon-Fri with rotating weekends; hours may vary. Pay range is $17.50–$18.50 per hour, with benefits.

Responsibilities include coordinating patient transportation, dispatching requests accurately, ensuring timely service, and collaborating with other departments. Strong communication and customer service are essential.

Qualifications

• Excellent customer service skills and attention to detail.
• Fast and accurate dispatch and coordination of transportation requests.
• Ability to liaise with other departments to ensure timely patient transport.

Responsibilities

• Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
• Provides quality customer service with attention to detail.
• Directs transport activity to ensure timely completion and effective use of staff.

Skills

Customer service

Dispatching

Coordination

Tools

Communication tools

Job description

TouchPoint Support Services, a division of Compass Group USA, is hiring for a full-time Dispatcher at Seton Medical Austin. Mon-Fri with rotating weekends; hours may vary. Pay range is $17.50–$18.50 per hour, with benefits.

Responsibilities include coordinating patient transportation, dispatching requests accurately, ensuring timely service, and collaborating with other departments. Strong communication and customer service are essential.