Patient Flow Coordinator - Registered Nurse

Novant Health; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Novant Health is seeking an experienced RN to join our 26-member Patient Placement Team in Charlotte, NC. In this fast-paced role, you’ll triage calls, coordinate transfers, and manage patient placement across multiple hospitals using Epic and other systems.

You’ll partner with stroke, trauma and emergency teams, bring strong clinical judgment, and work autonomously in a busy environment. Weekend shifts are required on a rotating schedule.

Qualifications

• RN with 2+ years acute care required (ED or critical care helpful).
• Education: 4 Year / Bachelors Degree preferred; BSN preferred.
• Current RN license required.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Triage calls and transfers like a pro.
• Coordinate air and ground transport.
• Partner with stroke, trauma and emergency teams.
• Manage patient placement across hospitals.

Skills

RN

Acute care

Multitasking

Communication with physicians

Autonomous work style

Education

Bachelor's degree

BSN preferred

Tools

Epic

Transfer Center

Bed Placement

Voalte

Genesys

Teams

Job description

What We Offer

Join our 26-member Patient Placement Team, supporting 7 hospitals around the clock. In this fast-paced role, you’ll manage patient placement and transfers while working across 4 screens and multiple systems including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly.

What You’ll Do

• Triage calls &transferslike a pro
• Coordinate air and ground transport
• Partner withstroke, trauma & emergency teams
• Manage patient placement across hospitals

Schedule

• 3 weekend shifts every 6 weeks (7:00 PM - 7:00 AM, 36 hours/week)
• Rotating holidays (2 major +1minor)
• No call shifts

What We’re Looking For

• RN with 2+ years acute care (ED or critical care required, patient flow experience a plus)
• Strong clinical judgment & multitasking skills
• Tech-savvy and confident communicating with physicians
• Thrives in a fast-paced, autonomous environment

Why You’ll Love It:

• Make a direct impact on patient flow and hospital operations
• Work with a supportive, collaborative team
• Hands-on experience with multiple systems and processes

What You'll Do

• Triage calls &transferslike a pro
• Coordinate air and ground transport
• Partner withstroke, trauma & emergency teams
• Manage patient placement across hospitals

What We're Looking For

• Education: 4 Year / Bachelors Degree, preferred. BSN preferred.
• Experience: 2 years experience, required. Previous leadership and bed utilization experience is preferred.
• Licensure/Certification: Current RN license, required.
• Additional Skills (required):
  • Excellent interpersonal and communication skills, high level of problem solving and critical thinking skills to find solutions to difficult human, technical, clinical or administrative problems.
  • Excellent problem analysis skills to develop solutions.
  • Strong clinical skills and the ability to manage/coordinate effectively the work of non-subordinates.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

142967