Patient Flow Coordinator - Oncology

Atrium Health; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Atrium Health Wake Forest Baptist Medical Center in Winston-Salem, NC seeks an RN to join Cancer Center Oncology as a Patient Flow Coordinator, coordinating referrals, admissions and bed placement with clinical teams. You will collaborate with charge nurses and the Regional Operations Center to ensure timely patient placement and responsive referral handling.

Requirements: current NC RN license, BLS certification, 3–5 years medical-surgical hospital experience; oncology background preferred.

Qualifications

• Excellent customer service skills.
• Experience in multidisciplinary team collaboration.
• Excellent telephone speaking voice and listening skills.
• Excellent knowledge of the nursing process and critical thinking skills.
• Basic computer skills with ability to navigate multiple screens.
• Excellent organizational skills in a fast-paced environment.

Responsibilities

• Promotes a cooperative work environment through communication and teamwork.
• Liaises between referring facility staff and WFBH to ensure efficient patient flow.
• Collaborates with charge nurses to plan patient flow based on patient needs.
• Coordinates with Regional Operations Center for timely patient placement.
• Handles referral requests proactively and professionally.

Skills

Customer service

Team collaboration

Telephone communication

Nursing process

Critical thinking

Basic computer skills

Organizational skills

Job description

Registered Nurse (RN) - Patient Flow Coordinator

Cancer Center Oncology

Winston Salem, NC, United States

We’re Looking For

• Current licensure to practice as a Registered Nurse (RN) in the State of applicable state required
• Registered Nurse license issued by the state in which the teammate practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association
• 3-5 years of medical-surgical hospital experience required
• Oncology experience highly preferred

What You'll Do

• Adheres to general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Serves as the liaison between the medical staff of the referring facility and the medical staff of WFBH to ensure an efficient patient flow process within service specific area.
• Collaborates with service specific charge nurses/clinical coordinators to facilitate a plan for patient flow based on the needs of the patient.
• Collaborates with team in the Regional Operations Center to ensure appropriate and timely placement of patients both internal and external to the organization.
• Demonstrates a proactive approach in accommodating all referral requests.
• Interacts with coworkers in an effective, positive and professional manner to encourage a cohesive work environment.
• Demonstrates responsibility for professional and personal development.
• The department is open 24 hours per day, 365 days per year, this position is severe weather critical and may be required to work a flexible schedule.

Knowledge / Skills / Abilities

Excellent customer service skills Experience in multidisciplinary team collaboration Excellent telephone speaking voice and listening skills Excellent knowledge of the nursing process and critical thinking skills. Basic computer skills with ability to navigate within multiple screens comfortably. Excellent organizational skills and the ability to work in a fast-paced environment.

About This Location:

Atrium Health Wake Forest Baptist Medical Center, located in Winston-Salem, NC, is a key part of our nationally recognized academic health system. Our 885-bed tertiary care hospital houses the region’s only children’s hospital, burn center, and Level I adult and pediatric trauma centers. The campus is also home to a National Cancer Institute-designated Comprehensive Cancer Center and to clinical centers of excellence in multiple specialties including cardiovascular, brain health and neurology, sports medicine and orthopedics, transplantation and nephrology.

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all.

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