Patient Flow & Admin Coordinator - Ophthalmology

Massachusetts Eye and Ear Infirmary - MEI; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

Massachusetts Eye and Ear Infirmary is seeking a Unit Coordinator for the Mass Eye and Ear Surgical Suites. This role provides essential administrative support to clinicians and staff, coordinating patient flow and communications in a fast-paced ambulatory surgical setting.

The position requires strong MS Office skills, attention to confidentiality, and the ability to manage multiple priorities. Onsite work with a daytime schedule, no weekends, supports ophthalmology procedures and patient care.

Qualifications

• High School Diploma or Equivalent is required.
• An Associate degree is preferred.
• 1–2 years of administrative support experience is required.
• Proficiency with MS Office is expected.
• Familiarity with medical terminology is a plus.

Responsibilities

• Provide administrative support to unit-based and hospital-wide clinicians and staff, acting as liaison between patient, visitors and clinicians.
• Organize priorities, complete tasks on time, and manage confidential patient information.
• Coordinate day-to-day patient flow with nursing, including admissions, discharges and transfers.
• Deliver outstanding service for every customer interaction.
• Perform clerical duties to support unit administration.
• Greet patients and visitors professionally and manage information at the central nursing station.
• Schedule consultations, tests, procedures, and patient transport.
• Enter admissions and transfers into the EMR accurately if applicable.

Skills

MS Office

Time management

Communication

Interpersonal skills

Medical terminology

Office equipment

Education

High School Diploma or equivalent

Associate degree

Tools

Unit Coordinator Certification

Job description

Massachusetts Eye and Ear Infirmary is seeking a Unit Coordinator for the Mass Eye and Ear Surgical Suites. This role provides essential administrative support to clinicians and staff, coordinating patient flow and communications in a fast-paced ambulatory surgical setting.

The position requires strong MS Office skills, attention to confidentiality, and the ability to manage multiple priorities. Onsite work with a daytime schedule, no weekends, supports ophthalmology procedures and patient care.