Patient Floor Coordinator

Envita Medical Centers - Cancer and Lyme Disease Facility; Scottsdale (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Dental and vision insurance

401K

Job summary

A leading healthcare facility in Scottsdale, AZ is seeking a Patient Floor Coordinator who will act as a key liaison between patients and their healthcare team. The ideal candidate will have a 4-year degree, strong customer service skills, and the ability to support vulnerable patients emotionally. This full-time role offers a salary range of $50,000 to $55,000 with a comprehensive benefits package.

Qualifications

• Experience in a role that required high customer service skills, preferably as an executive assistant.
• Proactive attitude towards patient care, anticipating solutions to issues.
• Capacity for empathy and support for vulnerable patients.

Responsibilities

• Intercede on behalf of patients and maintain communication throughout their care.
• Provide an excellent medical care experience for each patient.
• Actively engage with patients both in-person and remotely.

Skills

Customer service

Communication

Emotional intelligence

Education

Completion of a 4-year degree

Job description

Join to apply for the Patient Floor Coordinator role at Envita Medical Centers - Cancer and Lyme Disease Facility

Location: North Scottsdale, AZ (near East Bell Road and the 101)

Compensation: $50,000.00 to $55,000.00 (depending on experience)

Employment Type: Full time with Benefits (medical, life, dental, vision, and 401K)

Schedule: Monday through Friday; 9:00 am to 5:00 pm

Have you ever wanted to help people find medical care that works for them? Do you enjoy work that actually makes a difference in people’s lives? If so, starting a career at Envita Medical Center may be a great life decision for you!

Envita Medical Center is nestled in the heart of North Scottsdale, part of the greater Phoenix metro area in central Arizona. We are a unique oncology and chronic disease clinic specializing in integrative care, a blend of conventional and genetic based medicine, and with a focus on total health and well-being. We are looking for a talented, robust business professional for the position of Patient Floor Coordinator, or PFC.

The PFC is the boots-on-the-ground median between the patient, their doctor, and their care coordinator. You will be handling important tasks in setting up and managing a patient’s regimen and ensuring that they are satisfied with their care. You will be responsible for providing the highest level of customer service to the patient as our patients rely on you to help troubleshoot any issues pertaining to their care. The PFC will need a high level of emotional intelligence both to form a connection to our patients and to maintain their emotional fortitude in the face of the hard medical challenges many of our patients face every day. We are looking for highly motivated and professional candidates, preferably with experience as some form of executive assistant. Charisma and communication skills are essential for this position!

Responsibilities

• Intercede on behalf of your assigned patient and interact with them often
• Provide an excellent medical care experience for the patient
• Interact with your assigned patient in-person, over the phone, and on the web as needed
• Potentially build a personal connection to each patient throughout long-term care
• Be the face of Envita Medical Center to the patient

Requirements

• Completion of a 4-year degree from college or university
• High level customer service or sales experience preferred
• Must be proactive with patient care, anticipate and address problems before they occur
• Must be empathetic to others, especially vulnerable people, and willing to provide support and understanding
• Emotional fortitude/strength is essential as you will be helping people going through difficult situations

Hiring Company Description

Envita Medical Center, located in Scottsdale Arizona, is a leader in the world of advanced integrative medicine, with a focus on treating cancer, Lyme disease, fibromyalgia, chronic and autoimmune diseases. For over two decades, Envita has been radically impacting patients' lives with personalized and cutting-edge medicine.