Patient-First Medical Front Desk Specialist

Integrated ENT, Allergy and Immunology; Syosset (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Health insurance

401(k)

Paid time off

Opportunity for advancement

Job summary

Integrated ENT Allergy & Immunology is seeking a professional Medical Receptionist at our Woodbury location. You will be the first point of contact for patients, delivering an exceptional front-office experience while supporting efficient daily operations in a fast-paced specialty practice.

The ideal candidate brings strong customer service, organizational skills, and a commitment to confidentiality, with experience in medical offices and EMR systems.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of customer service experience in a professional setting.
• Previous experience in a medical office, physician practice, or healthcare setting preferred.
• Minimum of one (1) year of experience using Electronic Medical Record (EMR) systems preferred.
• Proficiency with Microsoft Office Suite.
• Knowledge of medical terminology preferred.
• Previous experience with insurance verification, appointment scheduling, and patient registration preferred.

Responsibilities

• Greet patients, visitors, and providers in a courteous, patient-centered manner.
• Answer, screen, and route calls with exceptional customer service.
• Schedule, confirm, reschedule, and coordinate patient appointments to maximize productivity.
• Maintain provider schedules and referrals, and ensure smooth patient flow.
• Register new patients and verify demographics, insurance, and billing information.
• Verify insurance eligibility and communicate requirements to patients.
• Collect copayments and process payments per policy.
• Monitor patient accounts and assist with payment arrangements as needed.
• Maintain accurate EMR and organize patient records.
• Coordinate with clinical staff to support office operations.
• Protect patient privacy and HIPAA compliance.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Detail-oriented

Professional phone etiquette

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Integrated ENT Allergy & Immunology is seeking a professional Medical Receptionist at our Woodbury location. You will be the first point of contact for patients, delivering an exceptional front-office experience while supporting efficient daily operations in a fast-paced specialty practice.

The ideal candidate brings strong customer service, organizational skills, and a commitment to confidentiality, with experience in medical offices and EMR systems.