Patient-First Medical Front Desk Coordinator

Florida Digestive Health Specialists LLP; Brandon (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Job summary

Florida Digestive Health Specialists in Brandon, FL is seeking a Front Desk Coordinator to support patient care and front desk operations. You will greet patients, manage check-in and scheduling, and assist with insurance verification to keep the day on track.

The role requires excellent communication, a friendly demeanor, and proficiency with EMR and scheduling software. FDHS offers a competitive salary and comprehensive benefits in a collaborative, patient-focused environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Empathetic and professional demeanor; ability to handle sensitive patient situations.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Answer phone calls, take messages, and redirect calls as needed.
• Manage patient sign-in, paperwork, and scheduling of appointments.
• Verify insurance information and process patient balances.
• Maintain accurate patient records and ensure HIPAA compliance.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

EMR proficiency

Education

High school diploma

Tools

EMR software

Scheduling software

Phone systems

Job description

Florida Digestive Health Specialists in Brandon, FL is seeking a Front Desk Coordinator to support patient care and front desk operations. You will greet patients, manage check-in and scheduling, and assist with insurance verification to keep the day on track.

The role requires excellent communication, a friendly demeanor, and proficiency with EMR and scheduling software. FDHS offers a competitive salary and comprehensive benefits in a collaborative, patient-focused environment.