Patient-First Healthcare Authorization Specialist

Hancock Health; Greenfield (IN); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Hancock Health is seeking an Authorization Advocate to support patient access and workflow. You will retrieve orders, verify provider orders and authorizations, and obtain prior authorizations from insurance databases.

This role requires exceptional customer service, clear written and verbal communication, and strong attention to detail in a fast-paced hospital setting. The position emphasizes independent work with teamwork, compliance with confidentiality, and accurate documentation across

Qualifications

• Customer service mindset with patient-first attitude.
• Strong written and verbal communication; knowledge of medical terminology.
• Excellent organizational skills and attention to detail.

Responsabilités

• Independently retrieve orders from worklists.
• Verify provider orders, authorizations, and locations for accuracy.
• Access insurance databases to gain prior authorizations and pre-certifications.
• Document precertification details per department protocols and regulations.
• Coordinate referrals and update patients on status; fax to specialty offices.

Connaissances

Customer service

Communication

Organizational skills

Attention to detail

Technical skills

Team player

Formation

High School Diploma or equivalent

Certified Medical Assistant or Certified Clinical Medical Assistant, or LPN preferred

Associate degree in a related field preferred

Outils

Meditech

Microsoft Office

Description du poste

Hancock Health is seeking an Authorization Advocate to support patient access and workflow. You will retrieve orders, verify provider orders and authorizations, and obtain prior authorizations from insurance databases.

This role requires exceptional customer service, clear written and verbal communication, and strong attention to detail in a fast-paced hospital setting. The position emphasizes independent work with teamwork, compliance with confidentiality, and accurate documentation across