Patient-First Front Desk Technician — Growth & Benefits

Meridian Health Services; Indiana; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Benefits + 401(k)

Job summary

Meridian Health Services in Winchester seeks a dynamic Support Staff Technician for the front desk to greet patients, coordinate schedules, and keep daily operations running smoothly.

You will handle calls, appointments, payments, and medical records while upholding a patient-centered approach and professional standards. This role offers mission-driven work with generous benefits and opportunities for growth in a community-focused clinic.

Qualifications

• High school diploma or equivalent.
• 2+ years of office or administrative experience (medical setting preferred).
• Strong computer and data-entry skills.
• Excellent communication, organization, and multitasking abilities.
• Professionalism, discretion, and a patient-centered mindset.

Responsibilities

• Provide friendly, professional communication with patients, staff, and the public.
• Answer calls, schedule and reschedule appointments, and route messages.
• Collect co-pays and process payments.
• Manage medical records, releases of information, and new patient charts.
• Handle incoming and outgoing mail (USPS, UPS, FedEx).
• Check in patients in NextGen.
• (Main Office only) Answer executive phone as needed.

Skills

Data entry

Communication

Organization

Multitasking

Professionalism

Education

High school diploma or equivalent

Job description

Meridian Health Services in Winchester seeks a dynamic Support Staff Technician for the front desk to greet patients, coordinate schedules, and keep daily operations running smoothly.

You will handle calls, appointments, payments, and medical records while upholding a patient-centered approach and professional standards. This role offers mission-driven work with generous benefits and opportunities for growth in a community-focused clinic.