Patient Financial Specialist - Accounts & Benefits

Community Healthcore; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Healthcore in Longview, TX is hiring a Patient Financial Services Clerk to determine and collect patients' financial responsibility at the time of service. The role includes screening for third-party payer resources and verifying outpatient psychiatric benefits to ensure accuracy in the clinical database.

The position requires strong customer service, data entry, and communication skills, plus the ability to manage multiple tasks and work as part of a quality improvement team.

Qualifications

• High School Diploma / GED required; business practices training preferred.
• Minimum 1 year of customer service experience with the public.
• Experience in healthcare setting preferred.
• Ability to perform basic mathematical calculations for accounts.
• Speed and accuracy in computer data entry.
• Strong organizational and multitasking abilities.
• Excellent interview and communication skills.
• Team player with quality improvement mindset.

Responsibilities

• Determine and collect patients' financial responsibility at service time.
• Screen for available third-party payer resources and verify benefits.
• Maintain accuracy of patient demographics and financial data.
• Oversee patient accounts and assist in reconciling balances.
• Monitor payer requirements and ensure compliance before next appointment.
• Support continuous quality improvement activities.

Skills

Customer service

Healthcare setting

Data entry

Organizational skills

Interviews & communication

Problem solving

Education

High School Diploma / GED

Job description

Community Healthcore in Longview, TX is hiring a Patient Financial Services Clerk to determine and collect patients' financial responsibility at the time of service. The role includes screening for third-party payer resources and verifying outpatient psychiatric benefits to ensure accuracy in the clinical database.

The position requires strong customer service, data entry, and communication skills, plus the ability to manage multiple tasks and work as part of a quality improvement team.