Patient Financial Services Representative, Full Time, Days (8a-4p), Morristown, NJ

Atlantic Health System; Morristown (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlantic Health System is seeking a Billing Specialist to support management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation, and resolving customer service issues. The role requires accuracy and collaboration with facilities and patients.

Responsibilities include answering inbound billing inquiries, ensuring insurance information is entered correctly, processing payments, and maintaining weekly backlog.

Qualifications

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts; processes credit card payments.
• Completes weekly backlog and assists with customer service requests.

Responsibilities

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly and processes payments.
• Completes weekly backlog.
• Performs other related duties as assigned.

Job description

Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.

Principal Accountabilities:

1. Answers inbound calls for all billing inquiries for all facilities.
2. Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.
3. Completes weekly backlog.
4. Performs other related duties as assigned.