Patient Financial Services Manager - Medicaid & Revenue

Insight Hospital and Medical Center; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, vision & dental benefits

Short and long-term disability

Basic life insurance

Job summary

Insight Hospital and Medical Center Chicago is seeking a Patient Financial Services Manager to oversee front- and back-end revenue cycle functions related to patient billing, collections, insurance follow-up, and financial counseling. The role ensures timely reimbursement, compliance with regulations, and a positive patient financial experience.

The position leads Medicaid operations, supervises PFS staff, manages charity care programs, and collaborates with cross-functional teams to reduce A/R

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field.
• 2+ years of patient financial services or revenue cycle experience.
• Supervisory or management experience required.

Responsibilities

• Oversee billing, collections, cash posting, and account resolution in PFS.
• Monitor A/R, denial trends, and turnaround times to optimize cash flow.
• Lead, train, and evaluate PFS staff and set performance goals.
• Ensure Medicaid eligibility, enrollment, billing, and charity care programs.
• Ensure regulatory compliance and support audits.
• Prepare Medicaid A/R and denial trend reports; drive process improvements.

Skills

Leadership

Medicaid billing

Regulatory compliance

Staff training

Education

Bachelor’s degree in Healthcare Administration, Business, Finance, or related field

Job description

Insight Hospital and Medical Center Chicago is seeking a Patient Financial Services Manager to oversee front- and back-end revenue cycle functions related to patient billing, collections, insurance follow-up, and financial counseling. The role ensures timely reimbursement, compliance with regulations, and a positive patient financial experience.

The position leads Medicaid operations, supervises PFS staff, manages charity care programs, and collaborates with cross-functional teams to reduce A/R