Patient Financial Services Director

AMN Healthcare Leadership Solutions | B.E. Smith; Brunswick (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

AMN Healthcare is seeking a Director of Patient Financial Services in Brunswick, GA, to lead strategic and operational patient financial operations and professional billing across regional health entities.

The ideal candidate will bring five+ years of progressive PFS leadership in healthcare, with strong knowledge of hospital and professional billing, denial management, and CMS compliance. This role requires a hands-on, collaborative leader who can drive process improvements.

Qualifications

• Bachelor’s degree required; five years+ in progressive PFS leadership within healthcare.
• Strong knowledge of hospital and professional billing, accounts receivable, and CMS/regulatory requirements.
• Experience with denial management and reimbursement processes; professional certification preferred or equivalent experience.

Responsibilities

• Provide strategic and operational leadership for patient financial operations and professional billing.
• Oversee denial management and coordinate CMS/compliance initiatives.
• Lead improvement initiatives to enhance revenue cycle performance and operational efficiency.
• Build trust with a seasoned team while driving practical, data-driven changes.

Skills

Revenue cycle leadership

Patient financial services

CMS/regulatory knowledge

Billing/AR/collections

Education

Bachelor's degree

Job description

Job Description & Requirements

Patient Financial Services Director

StartDate: ASAP

Lead patient financial services transformation while advancing revenue cycle performance at Southeast Georgia Health System in beautiful coastal Brunswick, Georgia!

The Position

• The Director of Patient Financial Services is responsible for providing strategic and operational leadership for patient financial operations and professional billing across Southeast Georgia Health System and Cooperative Healthcare Services, Inc.
• Reporting to the Vice President of Revenue Cycle, this leader will oversee three direct reports.
• Key responsibilities include overseeing patient financial operations, strengthening denial management, addressing CMS and compliance challenges, and identifying opportunities to improve processes and financial performance.
• The ideal candidate will be a visible, hands-on, and collaborative leader who can build trust with a highly experienced team while bringing fresh perspectives and new ideas. This individual should be a strong problem solver with sound judgment, adaptability, and the ability to navigate complex reimbursement challenges while driving meaningful operational improvement.

Requirements

• Bachelor’s degree required.
• Minimum of five years of progressive patient financial services, patient accounting, business office, or revenue cycle leadership experience within a healthcare setting, including experience at the Manager or Director level.
• Strong knowledge of hospital and professional billing, accounts receivable, collections, reimbursement, denial management, and CMS/regulatory requirements required; professional certification preferred, though equivalent experience and demonstrated competency will be considered.

The Community

• Brunswick, Georgia, is a historic coastal city located in the heart of Georgia’s Golden Isles, conveniently situated between Savannah, Georgia, and Jacksonville, Florida.
• Known for its picturesque waterfront, historic architecture, moss-draped oaks, and expansive coastal marshes, Brunswick offers the charm and relaxed lifestyle of a coastal community with convenient access to a variety of cultural and recreational amenities.
• Residents enjoy year-round outdoor activities, including boating, kayaking, fishing, biking, and exploring the area’s waterfront parks and scenic natural landscapes.
• Brunswick’s vibrant downtown features locally owned restaurants and shops, arts and cultural attractions, community events, and historic neighborhoods, while the surrounding Golden Isles provide easy access to some of Georgia’s most celebrated coastal destinations.
• With its mild climate, natural beauty, rich history, and proximity to both Savannah and Jacksonville, Brunswick offers an appealing coastal lifestyle for professionals and families alike.

The Organization

• Southeast Georgia Health System is a not-for-profit health care system headquartered in Brunswick, Georgia, serving residents and visitors throughout the Golden Isles and surrounding Southeast Georgia communities.
• With a history dating back to 1888, the Health System provides comprehensive health care services across its Brunswick and Camden campuses, physician practices, outpatient locations, and other care settings throughout the region.
• The Brunswick Campus is anchored by a 300-bed acute care hospital with more than 300 physicians on its medical staff representing nearly every major medical specialty. The campus serves as a regional medical center for Southeast Georgia and offers a broad range of advanced specialty services, including cancer care, cardiovascular care, orthopedics and spine, robotic surgery, neurosurgery, maternity care, and emergency services.
• The Health System also operates a 40-bed acute care hospital in St. Marys, Georgia, providing emergency, medical-surgical, critical care, maternity, cancer, orthopedic, and other services to communities throughout the Camden County area.
• Guided by its mission to advance the health and well-being of the community, Southeast Georgia Health System is committed to compassionate, high-quality care and fostering a culture centered on compassion, excellence, ownership, integrity, and teamwork.

Facility Location

This booming city by the sea city was named after the ancestral residence of King George III over 200 years ago. With giant oaks lining the streets of downtown Brunswick, the city is an exciting and attractive destination for visitors and for those who want to reside in a historic town filled with a rich diversity of architectural monuments dating all the way back to the Victorian era and the 19th century.

About the Company

At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Patient Financial Services, PFS