Patient Financial Services Associate I

memorialhealthcare; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Memorial Healthcare is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographics, verify insurance eligibility, and explain financial responsibilities while ensuring proper consent forms are signed.

In this role, you will deliver exceptional customer service, schedule appointments, obtain authorizations, and balance daily deposits.

Qualifications

• High School Diploma or Equivalent required.
• Excellent communication and customer service skills.
• Ability to work in a stressful environment with minimal supervision.

Responsibilities

• Explain policies and obtain signatures for forms.
• Interview patients and guarantors to collect information.
• Provide exceptional customer service and address questions promptly.
• Verify insurance benefits and coverage status.
• Obtain pre-certifications and authorizations.
• Balance daily deposits and manage payments.

Skills

Customer service

Communication skills

Critical thinking

Multitasking

Education

High School Diploma or Equivalent

Tools

MyChart

Job description

Memorial Healthcare is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory or medical office settings. You will collect demographics, verify insurance eligibility, and explain financial responsibilities while ensuring proper consent forms are signed.

In this role, you will deliver exceptional customer service, schedule appointments, obtain authorizations, and balance daily deposits.