Patient Financial Service Representative

Meritus Health; Hagerstown (MD); On-site; USD 25,000 - 34,000; Full time

Job summary

Meritus Health is seeking a detail-oriented Patient Financial Services Representative to ensure accurate billing, insurance processing, and timely payment resolution for patients. This onsite role supports collaboration with insurers and internal teams to secure reimbursement and maintain positive patient experiences.

The position emphasizes accuracy, efficiency, and clear communication, with a Monday–Friday schedule and a focus on revenue cycle processes within Meritus Health.

Qualifications

• High School Diploma or GED required.
• Strong analytical, communication, and organizational skills.
• Typing proficiency of at least 40 WPM.
• Ability to work accurately in a fast-paced environment.

Responsibilities

• Review patient accounts to ensure charges and payments are accurate.
• Verify that insurance authorizations have been obtained when required.
• Submit claims and account information to insurance carriers and patients in a timely manner.
• Research and resolve billing and payment discrepancies.
• Navigate multiple insurance payer requirements while maintaining a high level of accuracy.
• Prioritize and manage a high-volume workload to maximize efficiency and collections.

Skills

Analytical skills

Communication skills

Organizational skills

Typing 40 WPM

Education

High School Diploma or GED

Job description

Job Category: Administrative/Clerical

Requisition Number: PATIE015524

• Posted : September 21, 2026
• Full-Time
• Hourly Range : $18 USD to $24.44 USD

Locations

Showing 1 location

Hagerstown, MD 21740, USA

• Pay or shift range: $18 USD to $24 USD
  The posted range is the budgeted amount for this position. The actual rate of pay will be determined based on several factors, including your relevant experience, education, skills, internal equity, and alignment with Meritus Health's compensation practices.

Description

Meritus Health | Full-Time | 80 Hours Bi-Weekly
Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Location: 100% Onsite

Are you detail-oriented, analytical, and passionate about helping patients navigate the financial side of healthcare? Join the Meritus Health team as a Patient Financial Services Representative and play an important role in ensuring accurate billing, insurance processing, and payment resolution for our patients.

In this role, you'll work behind the scenes to support a positive patient experience by ensuring accounts are processed accurately and efficiently while collaborating with insurance providers and internal teams to secure timely reimbursement.

What You'll Do

• Review patient accounts to ensure charges and payments are accurate
• Verify that insurance authorizations have been obtained when required
• Submit claims and account information to insurance carriers and patients in a timely manner
• Research and resolve billing and payment discrepancies
• Navigate multiple insurance payer requirements while maintaining a high level of accuracy
• Prioritize and manage a high-volume workload to maximize efficiency and collections

What We're Looking For

Required:

• High School Diploma or GED
• Strong analytical, communication, and organizational skills
• Typing proficiency of at least 40 WPM
• Ability to work accurately in a fast-paced environment

Preferred:

• One year of experience in hospital billing, physician billing, collections, revenue cycle, or a centralized billing function

Why Join Meritus Health?

• Stable Monday-Friday schedule with evenings and weekends free
• Opportunity to build a career within a respected healthcare organization
• Collaborative team environment that values accuracy, accountability, and service excellence
• Meaningful work that helps patients and supports the financial health of our organization

If you enjoy solving problems, working with financial and insurance information, and making a difference behind the scenes in healthcare, we'd love to hear from you.

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.