Patient Financial Representative

Baycare; Clearwater (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Tuition Assistance

401K Match

Annual bonus

Wellness opportunities

Community perks and discounts

Job summary

BayCare is seeking a Patient Financial Representative in Clearwater, focused on billing, collections, and customer service. The role supports patient accounts, posts payments, and ensures accurate application of funds in a fast-paced health system.

Required: 1 year of customer service with a high school diploma. No certifications required. BayCare offers competitive rewards and workforce development opportunities within a large regional network.

Qualifications

• Administrative and clerical capabilities.
• Solid organizational abilities and attention to detail.
• Knowledge of regulatory standards relevant to healthcare roles.
• Familiarity with medical terminology.
• Excellent written and verbal communication skills.
• Ability to work effectively in a team.
• Proficient computer skills related to billing and accounting.

Responsibilities

• Handle patient billing inquiries, process payments and postings.
• Document patient account activity and respond to inquiries.
• Apply billing guidelines and monitor payer-specific trends.
• Interpret Explanation of Benefits and follow up as needed.

Skills

Administrative skills

Organizational skills

Regulatory standards knowledge

Medical terminology

Written and verbal communication

Teamwork

Computer skills

Education

High School or equivalent

Job description

Patient Financial Representative - Billing Experience - 165376

Clearwater:BayCare Sys Office East | Business and Administrative | Full Time

Description

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Responsibilities:

The Patient Financial Representative performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.

Experience

Required: 1 year of customer service

Certifications and Licensure: None required

Education: Required High School or equivalent

Specific Skills:

• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare offers a competitive total reward package including:

• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Equal Opportunity Employer Veterans/Disabled