Patient Financial Navigator - Insurance & Billing

Prime Healthcare; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Job summary

Sherman Oaks Hospital, part of Prime Healthcare Foundation, is seeking an Insurance Verifier/Financial Counselor to determine patient liability and communicate it before elective procedures. You will verify eligibility, collect pre-service information, and coordinate payment arrangements with patients and families.

Ideal candidates have strong numerical skills, experience with payer authorizations, and a proven ability to multitask while delivering exceptional customer service in a fast-paced

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience required.
• High School Graduate or GED Equivalent Required

Responsibilities

• Determines patient liability and notifies patients prior to scheduled procedures.
• Verifies insurance eligibility and benefits for admissions and services.
• Assists with updating patient demographics and account information.
• Screens and refers patients for government assistance programs and discounts as per policy.
• Coordinates with Case Management for authorizations as needed.

Skills

Insurance verification

Authorization processes

Customer service

Analytical skills

Multitasking

Education

High School Diploma or GED

Job description

Sherman Oaks Hospital, part of Prime Healthcare Foundation, is seeking an Insurance Verifier/Financial Counselor to determine patient liability and communicate it before elective procedures. You will verify eligibility, collect pre-service information, and coordinate payment arrangements with patients and families.

Ideal candidates have strong numerical skills, experience with payer authorizations, and a proven ability to multitask while delivering exceptional customer service in a fast-paced