Patient Financial Navigator - Care & Coverage Advocate

Ensemble Health Partners; Philadelphia (Philadelphia County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Job summary

Ensemble Health Partners is seeking a Financial Navigator for an onsite role at Tower - St. Christopher's Hospital for Children in Philadelphia, PA.

You will guide patients through their financial journey during their stay and after discharge, serving as the on-site point person to minimize confusion across financial services. The ideal candidate will have 3–5 years of revenue cycle experience, a bachelor’s degree, and strong skills in Medicaid screening, financial counseling, and patient

Qualifications

• 3–5 years of revenue cycle experience preferred.
• Bachelor’s degree or equivalent experience required.
• Experience with Medicaid screening/eligibility and financial counseling.

Responsibilities

• Guide patients through their financial journey during stay and post-discharge.
• Screen self-pay patients, assist with Medicaid and financial assistance applications.
• Provide patient education and triage financial questions.
• Collaborate with case management, social workers, and physician liaisons to resolve issues.

Skills

Financial counseling

Public benefits eligibility

Medicaid screening

Customer service

Problem solving

Critical thinking

Education

Bachelor’s degree

Job description

Ensemble Health Partners is seeking a Financial Navigator for an onsite role at Tower - St. Christopher's Hospital for Children in Philadelphia, PA.

You will guide patients through their financial journey during their stay and after discharge, serving as the on-site point person to minimize confusion across financial services. The ideal candidate will have 3–5 years of revenue cycle experience, a bachelor’s degree, and strong skills in Medicaid screening, financial counseling, and patient