Patient Financial Navigator

Savista, LLC; Garden City (MI); On-site; USD 28,000 - 33,000; Full time

Job summary

Savista, LLC in Garden City, MI, seeks an Eligibility Specialist 2 to help uninsured and underinsured access financial assistance programs. This role conducts assessments, guides patients through government and charity programs, and ensures regulatory compliance.

You will work onsite at Garden City Hospital, meet with patients in person, process applications for Medicaid, Medicare and charity care, coordinate with staff and agencies, and maintain HIPAA-compliant records while meeting

Qualifications

• High school diploma or GED required.
• At least 1 year in a customer-facing role, preferably in healthcare.
• Ability to work across multiple hospital locations.
• Strong organizational and communication skills.

Responsibilities

• Meet with patients in-person to assess eligibility for financial assistance.
• Facilitate applications for Medicaid, Medicare, disability and charity care, submitting documentation timely.
• Liaise between patients, hospital staff and government agencies to establish eligibility and funding.
• Maintain HIPAA-compliant records and meet productivity metrics.

Skills

Customer service

Communication

Organization

Attention to detail

Empathy

Education

High school diploma or GED

Tools

HIPAA compliance software

Healthcare databases

Job description

Savista, LLC in Garden City, MI, seeks an Eligibility Specialist 2 to help uninsured and underinsured access financial assistance programs. This role conducts assessments, guides patients through government and charity programs, and ensures regulatory compliance.

You will work onsite at Garden City Hospital, meet with patients in person, process applications for Medicaid, Medicare and charity care, coordinate with staff and agencies, and maintain HIPAA-compliant records while meeting