Patient Financial Counselor

Ivy Fertility; Frisco (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in infertility care is seeking a dedicated Patient Financial Counselor to join their innovative team in Frisco. This full-time role offers a unique opportunity to work closely with patients, guiding them through financial processes related to their treatment. The ideal candidate will have a strong background in insurance verification and medical billing, coupled with excellent communication and customer service skills. Join a supportive environment where your contributions will make a meaningful impact on patients' lives.

Qualifications

• 2+ years of insurance verification experience in healthcare.
• 1+ year of medical billing experience required.

Responsibilities

• Verify medical benefits accurately and prepare financial information.
• Meet with patients to discuss out-of-pocket expenses and assist with resources.

Skills

Insurance Verification

Medical Billing

Communication Skills

Customer Service

Written Communication

Education

High School Graduate

Job description

Join to apply for the Patient Financial Counselor role at Ivy Fertility

Dallas IVF is seeking a full-time Patient Financial Counselor to join our team at the Frisco location. This role offers an opportunity to work in the innovative field of infertility care with a dedicated staff.

Applicants should have at least one year of experience in financial coordination within a healthcare environment and be a high school graduate.

Responsibilities of the Position Include:

1. Verify medical benefits accurately.
2. Prepare financial information and educate patients on treatment plans.
3. Coordinate approval processes for billing policies and procedures.
4. Meet with patients to discuss out-of-pocket expenses and assist with resources or assistance programs.
5. Advise physicians and staff on insurance benefits and financial clearance.
6. Ensure compliance with commercial and government payment requirements.
7. Coordinate financial and registration processes and share information with relevant departments.
8. Maintain high customer service standards.
9. Work collaboratively with team members, emphasizing communication.
10. Keep detailed records in a fast-paced environment.
11. Perform other duties as assigned.

Qualifications:

1. Over 2 years of insurance verification experience in healthcare.
2. Over 1 year of medical billing experience.
3. Knowledge of various insurance plans (HMO, PPO, EPO, etc.).
4. Strong communication skills with patients.
5. Excellent telephone etiquette and customer service skills.
6. Proficient written communication skills.

Must be authorized to work in the US without sponsorship.