Patient Financial and Front Desk Assistant

Midlands Neurology & Pain Associate S.P.A.; Columbia (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A medical practice in South Carolina is looking for an Entry Level Patient Financial Coordinator. This role involves working with the Billing Department and patients to minimize outstanding balances, collect copays, and educate patients about their benefits. Strong communication skills and attention to detail are necessary for success in this finance-focused position.

Qualifications

• Strong experience in medical billing and collections is necessary.
• Must understand patient accounts and balances.
• Reliability and punctuality are essential.

Responsibilities

• Follow up on outstanding claims with insurance carriers.
• Post payments and establish payment arrangements.
• Monitor patient accounts for outstanding balances.

Skills

Communication skills

Attention to detail

Customer service

Medical billing experience

Education

College Degree preferred

Medical Billing Certification

Job description

Job Overview

The patient Financial Coordinator will proactively work with the Billing Department and patients to follow up and collect outstanding balances to minimize Accounts Receivable, perform eligibility, benefits, educate patients regarding their plan benefits, collect copays, and post payments.

Qualifications

• College Degree preferred.
• Medical Billing Certification.
• Strong experience in medical billing and collections.
• Must be able to understand patient accounts and patient balances.
• Able to communicate terms of Financial Policy to patients.
• Dedication to quality customer service; strong interpersonal skills w/ a high degree of empathy and exceptional telephone skills.
• Attention to detail.
• Ability to multi-task in a fast-paced environment.
• Professionalism and commitment to the organization and its mission.
• Must be reliable and punctual.

Job Duties May Include

• Following up on outstanding claims with insurance carriers.
• Posting payments.
• Prior Authorization and some scheduling.
• Monitoring patient accounts for outstanding balances.
• Collecting patient copays, deductibles, balances.
• Educating patients of their benefits and services.
• Establishing payment arrangements.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Finance and Sales

Industries

• Medical Practices

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