BILLING/FINANCIAL COORDINATORS

Unique Orthodontics; Fresno (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An orthodontic practice located in Fresno, California, is seeking a Financial Coordinator responsible for maintaining financial records and supporting the fiscal well-being of the company. Duties include managing collections, verifying insurance benefits, and processing payments. Ideal candidates will have at least 2 years of experience, outstanding financial skills, and proficiency in MS Office Excel. This role also emphasizes excellent communication and organizational skills while ensuring compliance with relevant laws and guidelines.

Qualifications

• 2+ years related work experience.
• Outstanding financial & analytical skills.
• Proficient with cash handling.

Responsibilities

• Track patient accounts receivable and outstanding balances.
• Enter contracts, verify methods of payment, and collect payments.
• Process and post payments (cash, checks, credit cards).

Skills

Financial & analytical skills

Proficient with cash handling

Proficient computer skills

Proficient with MS Office Excel

Outstanding communication skills

Excellent people skills

Organizational skills

Detail-oriented

Job description

The Financial Coordinator is responsible for accurately maintaining the financial records of the organization and is tasked with a wide variety of activities to support the fiscal well‑being of the company, including managing collections, insurance verification, contracting, claim submissions, payment processing, reports, tracing, and past dues. The role involves performing billing and collection procedures and following up on claims regularly to ensure timely payments.

Roles and Responsibilities

• Track patient accounts receivable and outstanding balances to ensure timely payments by developing and maintaining a database of records.
• Enter contracts, verify methods of payment, and collect payments as needed.
• Verify insurance benefits and determine if patients are required to make co‑payments.
• Create and coordinate ongoing financial contracts (FCONS).
• Confirm, schedule, arrange financial options, and maintain communication with all outside and third‑party financing companies offered to patients.
• Billing insurances and following up on claims submitted.
• Process and post payments (cash, checks, credit cards, ETF).
• Manage and monitor all past‑due accounts; mail follow‑up letters (past due, missed appointment, dismissal, etc.).
• Generate end‑of‑day and monthly collection reports.
• Provide excellent patient/customer service by explaining office financial policies to patients and assisting patients with financial and insurance questions and concerns.
• Assist with physician credentialing and contracting; follow up with all insurance carriers to ensure credentialing/contracting is complete; assist with contract rate negotiations.
• Adhere to confidentiality, state, federal & HIPAA laws and guidelines.
• Perform general office duties and other related duties as assigned.

Past Due Letters Are Sent As Follows

• Letter A: 10‑29 days past due
• Letter B: 30‑44 days past due
• Letter C: 45‑59 days past due
• Letter D: 60‑74 days past due
• Letter E: 75+ days past due (dismissal)

Skills and Qualifications

• 2+ years related work experience.
• Outstanding financial & analytical skills.
• Proficient with cash handling.
• Proficient computer skills.
• Proficient with MS Office Excel.
• Outstanding communication skills, both verbal & written.
• Excellent people and organizational skills.
• Detail‑oriented.