Patient Financial Advocate: Reimbursement & Benefits Guidance

Summa Health; Akron (OH); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Basic Life and AD&D

Supplemental Life and AD&D

Dependent Life Insurance

Short-Term Disability

Long-Term Disability

Accident Insurance

Hospital Indemnity

Critical Illness

Retirement Savings Plan

Flexible Spending Accounts

EAP

Identity Theft Protection

Pet Insurance

Education Assistance

Daily Pay

Résumé du poste

Summa Health is seeking a Patient Financial Advocate in Akron to be the primary contact for patient reimbursement issues. You will help uninsured, underinsured, and insured patients with financial arrangements, verify benefits, and establish payment plans at the point of service.

The role requires 3 years in medical insurance verification and financial counseling, plus strong communication skills and customer service experience. Equal opportunity employer with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Post high school coursework in business, finance, healthcare or closely related field preferred.
• Three (3) years experience in medical insurance verification and financial counseling in a hospital setting.
• Two years customer service experience, patient advocacy experience preferred.
• Experience in patient advocacy preferred.

Responsabilités

• Serve as the primary contact for patient reimbursement issues.
• Assist uninsured, underinsured and insured patients with financial arrangements.
• Verify benefits and eligibility, establish payment plans.
• Screen for Medicaid eligibility and collect estimated balances at point of service.

Connaissances

Medical insurance verification

Financial counseling

Customer service

Patient advocacy

Oral and written communication

Formation

High school diploma or equivalent

Post high school coursework in business/finance/healthcare

Description du poste

Summa Health is seeking a Patient Financial Advocate in Akron to be the primary contact for patient reimbursement issues. You will help uninsured, underinsured, and insured patients with financial arrangements, verify benefits, and establish payment plans at the point of service.

The role requires 3 years in medical insurance verification and financial counseling, plus strong communication skills and customer service experience. Equal opportunity employer with comprehensive benefits.