Patient Financial Advocate

Providence Swedish; Seattle (WA); On-site; USD 32,000 - 50,000; Full time

Job summary

Providence Swedish is seeking a specialized financial services professional to identify and coordinate all financial obligations for private-pay patients at Swedish First Hill. The role involves liaising with patients, families and physicians on liabilities, deposits, and collections, and documenting interactions to support recovery and service improvements.

We emphasize patient-focused service, professional communication, and collaboration across departments to ensure timely resolution and

Qualifications

• Associate degree required or equivalent experience.
• 3 years of experience in patient financial services or medical billing in a hospital business office.
• 5 years of experience without degree.

Responsibilities

• Identifies and coordinates all aspects of financial obligations for private pay patients.
• Communicates with patients, families and physicians regarding financial liabilities and deposits.
• Coordinates deposit estimates and collection activities while documenting customer interactions.
• Ensures issues are resolved promptly and in alignment with organizational goals and recovery strategies.

Education

Associate's Degree

Experience (3+ years) in patient financial services or medical billing

Job description

Providence Swedish is seeking a specialized financial services professional to identify and coordinate all financial obligations for private-pay patients at Swedish First Hill. The role involves liaising with patients, families and physicians on liabilities, deposits, and collections, and documenting interactions to support recovery and service improvements.

We emphasize patient-focused service, professional communication, and collaboration across departments to ensure timely resolution and