Patient Financial Advocate

Nebraska Cancer Specialists; Omaha (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Monday–Friday schedule

Generous PTO

Health, dental, and vision insurance

Employer-paid benefits: disability, &

401(k), HSA, and FSA

CEU/Conference/Tuition/Loan Repayment

Extra perks

Job summary

Nebraska Cancer Specialists is seeking a Patient Financial Advocate to help patients navigate treatment costs and financial assistance options. You will meet one-on-one with patients to discuss costs, review eligibility for programs, and coordinate with the precertification team to identify potential aid.

The role emphasizes accurate record-keeping, hardship applications, and setting up repayment plans, with a Monday–Friday schedule and strong benefits.

Qualifications

• One year of Medicare, Medicaid and commercial insurance billing experience preferred.
• Excellent computer skills including Microsoft Office (Word, Excel, Outlook).
• Ability to meet deadlines and work with minimum supervision.
• Previous experience in a medical office is preferred.
• High school diploma or GED is required.

Responsibilities

• Meet with new treatment patients who are self-pay to review cost of care and assistance options.
• Collaborate with precertification team to identify patients for co-pay cards, foundations or drug replacements.
• Maintain an accurate record of all patients receiving financial assistance.
• Assist patients in completing hardship applications and apply policy for hardship/write-off.
• Discuss outstanding balances with patients and determine repayment plans.

Skills

Attention to detail

Customer service

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Description

Nebraska Cancer Specialists is the regional leader in cancer diagnosis, treatment and research. We are seeking a Patient Financial Advocate who will be responsible for helping patients navigate treatment costs and options for assistance, meet one-on-one with patients notifying them of their treatment costs and options for assistance with financial responsibilities if needed.

What will you do?

• Meet with new treatment patients that are self-pay, to review cost of care and avenues for patient assistance.
• Collaborate with the precertification team to identify patients eligible for co-pay cards, Foundations, Societies or who might qualify for drug replacement.
• Maintain an accurate record of all patients receiving assistance as above.
• Work with patients to complete hardship applications and follows practice policy for hardship and write off.
• Meet with patients to discuss outstanding balances and determines plan for payment.

What’s in It for You? We know you work hard, and we believe in rewarding that! Here’s what you’ll love about NCS:

• Monday-Friday schedule – No nights, weekends, or holidays!
• Generous PTO – Plus holidays and your birthday off!
• Affordable health, dental, and vision insurance
• Employer-paid benefits – Short & long-term disability, life insurance, and EAP services
• 401(k), HSA, and FSA options – Plan for your future with confidence!
• CEU/Conference/Tuition/Loan Repayment – Keep growing in your field!
• Extra perks – Because you deserve it!

Requirements

• One year of Medicare, Medicaid and commercial insurance billing
• Excellent computer skills, including Microsoft Office, Word, Excel and Outlook
• Ability to meet deadlines and work with minimum supervision
• Previous experience working in an medical office is preferred
• High school diploma or GED required

Our team embodies our core values: PURPOSE, INNOVATION, RELATIONSHIP & EXCELLENCE. NCS is an equal opportunity employer and participates in E-Verify.