Patient Financial Advocacy Coordinator

Onco360; Scottsdale (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical & Dental

Vision

401k

Paid Time Off

Tuition Reimbursement

Quarterly Bonus

Volunteer Day

Referral Bonus

Life Insurance & Disability

Job summary

Onco360, a leading oncology pharmacy, is seeking licensed/registered Pharmacy Technicians to work as a Patient Financial Advocacy Coordinator. The role is based in Scottsdale, AZ and is full-time.

You will help patients access financial resources for co-pays, assist in navigating nonprofit and manufacturer programs, and explain the process to patients and families to secure support.

Qualifications

• High School Diploma or GED is required.
• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Assist patients in accessing financial resources for pharmacy co-pays.
• Help patients qualify for nonprofit and manufacturer assistance programs.
• Explain insurance benefits and co-pay structures clearly.
• Maintain accurate patient demographics and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams.

Skills

Communication skills

Organizational skills

Customer service skills

Education

High School Diploma or GED

Registration with Board of Pharmacy (state law)

Job description

Patient Financial Advocacy Coordinator - Onco360

Scottsdale, AZ | Full-Time

Work Hours

Mon - Fri 8:30am to 5pm MST in spring/summer, with shift to 9:30am to 6pm MST in fall/winter

Salary

Salary Starting at $23.00/hr and up

Sign-On Bonus

$5,000 for employees starting before December 31, 2026.

Job Summary

Onco360, a leading oncology pharmacy, is seeking licensed/registered Pharmacy Technicians to work as a Patient Financial Advocacy Coordinator.

Company Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You'll Do

Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient's needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You'll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience