Patient Access Registrar, Day Shift, Outpatient Orthopedic Practice

Adventist HealthCare; Rockville (MD); On-site; USD 27,000 - 36,000; Full time

Job summary

Adventist HealthCare is seeking a Patient Access Registrar for the Rockville, MD office to support hospital registration and verify demographics and insurance information. You will collect patient payments, obtain signatures, and provide front-desk support while maintaining courteous service for patients.

The role requires a high school diploma, 1 year healthcare experience, and knowledge of payer rules. The position is full-time, 40 hours a week, primarily at Rockville with some local travel.

Qualifications

• High School graduate or equivalent; some college preferred.
• Minimum of 1 year experience within a healthcare environment.
• At least 1 year experience in patient registration and/or eligibility and benefits.
• Knowledge of government payer rules and regulations; familiarity with TPLs and workers' compensation is helpful.

Responsibilities

• Register and pre-register patients for outpatient and inpatient services.
• Enter demographic, insurance, and patient notes accurately in the EHR.
• Process, balance and post daily patient payments and collect patient responsibility.
• Verify and enter insurance information into the EHR; update records as needed.

Skills

Customer service

Data entry

Medical terminology

Insurance verification

Education

High School Diploma or equivalent

Some college

Tools

Electronic Health Record (EHR) system

Microsoft Office

Job description

AMG Ortho SurgeryIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist HealthCare's Outpatient Orthopedic Practice seeks to hire an experienced Patient Access Registrar for our Rockville, MD office who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.As a Patient Access Registrar you will:• Support hospital registration of all outpatient and inpatient services by obtaining the financial information pertinent to reimbursement and statistical data.• Enter all demographic, insurance, and patient notes accurately.• Register and pre-register patients as they arrive for their appointments and collect patient responsibility.• Obtain any signatures needed from the patient at the time of registration or arrival.• Process, balance and post daily patient payments.• Greet and route all visitors/patients and respond to their requests in a helpful and courteous manner on the phone and in person.• Perform accurate demographic and insurance updates on all patients as needed and required.• Verify, collect, and accurately enter insurance information into the electronic health record system, and immediately notify supervisor if problems arise.• Provide administrative support for Patient Access Dept., including answering phones, typing, faxing, electronic filing, copying, scanning and data entry, as needed.Qualifications include:• High School Graduate or equivalent. Some college preferred.• Minimum of 1 year experience within a healthcare environment. Can include insurers or public health settings as well.• At least 1 year experience in patient registration and/or eligibility and benefits.• Requires some knowledge/training in government payer rules and regulations.• Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities.• Must demonstrate ability to multitask and work under pressure with minimal supervision.• Basic knowledge of office equipment and PC skills.Work Schedule:Employment Type: Full TimeHours per Week: 40 HoursTypical Daily Schedule: Monday- Friday 8:00AM- 4:30PM; Primarily at the Rockville location with occasional floating to the Germantown location as needed.Shift Type: Day ShiftPay Range:$19.64 - $25.84If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Non-Exempt)At Adventist HealthCare our job is to care for you.We do this by offering:Work life balance through nonrotating shiftsRecognition and rewards for professional expertiseFree Employee parkingMedical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hireEmployer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)Paid Time OffEmployer retirement contribution and match after 1-year of eligible employment with a 3-year vesting periodVoluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insuranceSubsidized childcare at participating childcare centersTuition ReimbursementEmployee Assistance Program (EAP) supportAs a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.Join the Adventist HealthCare team today, apply now to be considered!COVID-19 VaccinationAdventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.Tobacco and Drug StatementTobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. (\"Nicotine products\" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).Equal Employment OpportunityAdventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.