Patient Financial Advisor II, Day Shift, Patient Access

Adventist HealthCare; United States; On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Free Employee parking

Paid Time Off

Employer retirement contribution

Job summary

Adventist HealthCare’s White Oak Medical Center is seeking an experienced Patient Financial Advisor II to support financial processes and patient care within our acute-care environment. The role includes authorization and verification duties, patient counseling, and discharge planning coordination with Case Management.

The ideal candidate has 3+ years in healthcare finance, a high school diploma (some college preferred), and familiarity with government payor rules.

Qualifications

• 3+ years in a healthcare financial environment or related setting.
• Bilingual Spanish is preferred.
• Knowledge of government payor rules and regulations required.

Responsibilities

• Support care plan and through-put within on-site acute services.
• Assist with authorizations, verifications, and patient financial options.
• Collaborate with Case Management to ensure financial obligations are met and support discharge planning.
• Coordinate with eligibility vendor and provide direct patient financial counseling when needed.
• Assist patients with completing Adventist HealthCare charitable applications at the Support Center.
• Perform PFA I duties if required.
• Work with limited supervision.

Skills

Healthcare finance

Spanish bilingual

Patient counseling

Education

High school diploma

Some college

Job description

White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

• Supports current care plan and through-put within acute medical center on-site acute services.
• Supports financial processes including authorizations, verifications, and financial options for patients in-house as stated above. tracks available service days.
• Works with CM to ensure patients financial obligations are met coordinates with CM to support discharge planning.
• Coordinates and collaborates with current eligibility vendor.
• Provides direct patient financial counseling if appropriate.
• Assisting patients to complete AHC charitable applications at the support center location.
• Works with limited direct supervision.
• Can complete all PFA I duties if required.

Qualifications

• Minimum of 3 years’ experience within a healthcare financial environment. Can include insurer or public health setting as well.
• High School Graduate or equivalent. Some college preferred.
• At least one year establishing eligibility and/or payment authorizations.
• Requires strong knowledge/training in government payor rules and regulations.
• Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
• Bilingual Spanish a preferred.

Work Schedule

Employment Type: Full-time
Hours per Week: 40 hrs/week
Typical Daily Schedule: 8:00am to 4:30p Monday thru Friday
Shift Type: Day Shift
Weekend Requirements: Rotating weekends
Holiday Requirements: Follow company holiday calendar
Shift Differential Eligible: Yes
Pay Range: $20.51 - $27.21
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission

We extend God's care through the ministry of physical, mental and spiritual healing. Adventist HealthCare, based in Gaithersburg, MD., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well‑being of people and communities through a ministry of physical, mental and spiritual healing. Our comprehensive approach to caring for our community includes three acute-care hospitals – Shady Grove Medical Center, White Oak Medical Center and Fort Washington Medical Center – as well as two Physical Rehabilitation hospitals, Outpatient centers, Imaging Centers, Urgent Cares, Home Care Services, Employer Health Programs and Physician Networks. We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services. Consider joining our team of over 6,000 employees and become part of one of the longest serving healthcare systems in the Washington, D.C., area that has a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County.

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