Patient Finance Specialist: Revenue Cycle & Patient Support

Regional West Medical Services; Scottsbluff (NE); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Competitive compensation and benefits

Résumé du poste

Regional West Medical Center in Scottsbluff, NE seeks a Patient Financial Services Specialist to manage patient accounts, verify insurance, and facilitate billing and reimbursement while ensuring excellent customer service. The role emphasizes HIPAA compliance and accurate financial communication with patients and internal teams.

You will review accounts, assist patients with payment options, and collaborate with staff to optimize the revenue cycle and patient experience.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of clerical/financial/patient accounting experience with MS Office and Excel.
• Strong knowledge of medical billing procedures, insurance verifications, and healthcare regulations.
• Proficiency with electronic Health record (EHR) systems and billing software.
• Excellent communication and customer service skills.
• Commitment to accuracy, professionalism, and confidentiality.

Responsabilités

• Provide prompt, effective customer service to internal and external customers.
• Manage patient accounts to ensure timely and accurate payments.
• Verify insurance eligibility and benefits to prevent billing issues.
• Prepare and submit claims, and follow up on reimbursements.
• Resolve claim denials and address discrepancies with insurers.
• Set up and oversee patient payment plans and maintain HIPAA-compliant records.

Connaissances

Customer service

Communication

Medical billing procedures

Insurance verifications

HIPAA compliance

Formation

High school diploma or GED

Outils

Microsoft Office

Excel

EHR systems

Description du poste

Regional West Medical Center in Scottsbluff, NE seeks a Patient Financial Services Specialist to manage patient accounts, verify insurance, and facilitate billing and reimbursement while ensuring excellent customer service. The role emphasizes HIPAA compliance and accurate financial communication with patients and internal teams.

You will review accounts, assist patients with payment options, and collaborate with staff to optimize the revenue cycle and patient experience.