Patient Finance Navigator & Payment Advocate

CommonSpirit Health; Houston (TX); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

Baylor St. Luke’s Medical Center in Houston seeks a Financial Counselor to apply financial expertise to support fiscal health and strategic goals.

You will analyze financial data, interpret complex information, and communicate findings to stakeholders, guiding informed patient billing decisions and ensuring accuracy in processes.

This role requires strong analytical skills, attention to detail, and clear communication with patients about coverage and billing procedures.

Qualificações

• High School Graduate or GED
• Two (2) years of relevant experience

Responsabilidades

• Performs exemplary collection functions and financial assistance for self-pay, managed care/insurance accounts with large deductibles/co-pays/co-insurance, Medicare deductible and co-pays
• Collect and/or negotiate point of service payments (co-pays, deductibles, self-pay amounts) or link to financial assistance programs
• Clearly records and maintains complete documentation of activities performed in account notes and other databases
• Answers incoming calls and provides resolution or directs to the appropriate party of resolution/action
• Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co-pay benefit designs based on established charge estimates for common procedures either in writing or verbally
• Counsels patients regarding their third-party coverage, financial responsibility, and billing procedures

Descrição da oferta de emprego

Baylor St. Luke’s Medical Center in Houston seeks a Financial Counselor to apply financial expertise to support fiscal health and strategic goals.

You will analyze financial data, interpret complex information, and communicate findings to stakeholders, guiding informed patient billing decisions and ensuring accuracy in processes.

This role requires strong analytical skills, attention to detail, and clear communication with patients about coverage and billing procedures.