Patient Experience Unit Secretary

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Unit Secretary Equipment Tech to welcome patients, families, and staff, coordinate unit operations, and maintain nursery equipment. The role supports physicians and nurses and ensures accurate documentation and communication.

The position emphasizes patient experience, adherence to hospital policies, and collaboration with the Nurse Manager to maintain a high standard of care in the unit area.

Qualifications

• High School diploma or GED required.
• Proficiency with medical vocabulary and hospital policies.
• Strong written and verbal communication skills; proficient in Microsoft Office/Google Suite.

Responsibilities

• Assist physician and nurse with treatments and patient care procedures.
• Report vital signs and provide end-of-shift summaries for the nurse manager.
• Document patient care, symptoms, treatments and reactions per hospital policies.
• Participate in in-service education and training.
• Maintain clean patient rooms and nurse station; manage equipment in the high‑risk nursery.
• Notify RN of changes in patient condition and document appropriately.
• Assist with personal care tasks and patient teaching as directed by RN.
• Perform other duties as assigned to ensure smooth operations.

Skills

Medical vocabulary

Communication skills

Computer literacy

Education

High School / GED

Secretarial course

Medical terminology

Job description

Hackensack Meridian Health is seeking a Unit Secretary Equipment Tech to welcome patients, families, and staff, coordinate unit operations, and maintain nursery equipment. The role supports physicians and nurses and ensures accurate documentation and communication.

The position emphasizes patient experience, adherence to hospital policies, and collaboration with the Nurse Manager to maintain a high standard of care in the unit area.