Patient Experience Specialist - Front Desk (Men's Health)

Limitless Male Medical Clinic; Sioux Falls (SD); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salaries and benefits

PTO accrual

Health, Vision, and Dental with HSA/Fs

401K option

Employee discounts on treatments and产品

Descrizione del lavoro

Limitless Male Medical Clinic in Sioux Falls, SD seeks a Patient Relationship Coordinator to be the first and last contact for patients, ensuring a seamless, welcoming experience. You will manage scheduling, coordinate with teams, and support check-in/out and billing while upholding our commitment to Excellence and Empathy.

The PRC role focuses on guiding patients through their visits, maintaining accurate records in EMR/CRM, and communicating next steps clearly to support ongoing care.

Competenze

• Strong interpersonal and communication skills.
• Highly organized with attention to detail.
• Able to multi-task in a fast-paced environment.
• Proficient in EMR and CRM systems.
• Professional, positive, and patient-centered mindset.

Mansioni

• Greet and engage patients with professionalism, positivity, and respect.
• Ensure patients feel welcomed, informed, and supported throughout their visit.
• Provide clear, simple communication regarding appointments, services, and next steps.
• Manage scheduling to optimize patient flow and clinic efficiency.
• Check patients in and out accurately, including documentation and payment processing.
• Coordinate with clinical staff to minimize wait times and support timely rooming.

Conoscenze

Interpersonal skills

Communication skills

Organization

Multi-tasking

EMR experience

CRM systems

Professional demeanor

Patient-centered

Descrizione del lavoro

Limitless Male Medical Clinic in Sioux Falls, SD seeks a Patient Relationship Coordinator to be the first and last contact for patients, ensuring a seamless, welcoming experience. You will manage scheduling, coordinate with teams, and support check-in/out and billing while upholding our commitment to Excellence and Empathy.

The PRC role focuses on guiding patients through their visits, maintaining accurate records in EMR/CRM, and communicating next steps clearly to support ongoing care.