Patient Experience & Scheduling Coordinator

Bennett & Bloom Eye Centers; Louisville (KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Full Benefits Package – Medical, Vision, Dental and Life Insurance

401(k) + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee discounts

Job summary

Bennett & Bloom Eye Centers in Louisville, KY is looking for a Patient Coordinator to be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, verifying insurances, and answering inquiries. Candidates should have a high school diploma, strong customer service skills, and basic computer proficiency. The position includes a full benefits package and is a full-time role, working Monday to Friday.

Qualifications

• Strong customer service skills are essential.
• Minimum required: High school diploma or equivalent.
• Desire to gain industry knowledge and training.

Responsibilities

• Facilitate patient flow in the office.
• Verify medical and vision insurances.
• Provide exceptional customer service during patient encounters.

Skills

Customer service skills

Basic computer skills

Ability to interact professionally

Education

High School Diploma or GED

One year of related experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Bennett & Bloom Eye Centers in Louisville, KY is looking for a Patient Coordinator to be the first point of contact for patients, ensuring excellent customer service and a smooth check-in/out experience. Responsibilities include managing patient flow, verifying insurances, and answering inquiries. Candidates should have a high school diploma, strong customer service skills, and basic computer proficiency. The position includes a full benefits package and is a full-time role, working Monday to Friday.