Patient Experience & Registration Specialist

Hugh Chatham Health; Crystal Lake (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Advocate Health is seeking a Full-time Revenue Cycle Clerk at Good Shepherd IL, with a 40-hour work week and hours 8:00am to 4:30pm, on-site. Responsibilities include patient check-in, EHR setup, insurance verification, and collecting payments.

Requires strong customer service and HIPAA knowledge, with the ability to handle high-volume workloads. Benefit eligible position with comprehensive health and welfare programs; hospital system values patient confidentiality and accuracy in

Qualifications

• High School Graduate required.
• HIPAA compliance knowledge preferred.
• Strong customer service skills essential.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Create initial electronic health record for patient care team.
• Check in/register patients; collect demographics and insurance info.
• Discuss and collect co-pays and patient responsibilities.
• Explain insurance coverage and assist with financial questions.

Skills

Customer service

Attention to detail

Communication

HIPAA compliance

Independent problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health is seeking a Full-time Revenue Cycle Clerk at Good Shepherd IL, with a 40-hour work week and hours 8:00am to 4:30pm, on-site. Responsibilities include patient check-in, EHR setup, insurance verification, and collecting payments.

Requires strong customer service and HIPAA knowledge, with the ability to handle high-volume workloads. Benefit eligible position with comprehensive health and welfare programs; hospital system values patient confidentiality and accuracy in